Lean Six Sigma Logistics: Strategic Development to Operational Success

Lean Six Sigma Logistics: Strategic Development to Operational Success
By Thomas J. Goldsby, Robert Martichenko

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Reducing costs, rushing to market and accelerating lead times are vital for survival in today’s competitive environment. Inventory is no longer considered an asset, and strategies need to be in place to operate with minimal amounts of it.
Lean Six Sigma Logistics illustrates how to integrate Lean, Six Sigma and Logistics into a cohesive process that will help eliminate unnecessary inventories through disciplined efforts to understand and reduce variation, while increasing speed and flow in the supply chain.

This “how to” book provides the vehicle to solidify strategic position, win over customers, and achieve increased profit margins.
It is the one book that executives, practitioners, consultants and academics will all want on their bookshelf. A must read for the CEO, CIO, CFO, COO, VP, Director, or Logistics Manager.

Key Features:
-Provides a method to develop strategies as well as tactical steps for successful operational implementation of Lean Six Sigma Logistics
-Addresses top management concerns while providing necessary tools and guidance for the logistics practitioner
-Features the Logistics Bridge Model to serve as your compass and map for leveraging value, eliminating waste, and enhancing your abilities to view the supply chain with a critical eye and to develop a vision for continuous improvement
-Presents definitive answers for improving operations, making customers happy, and reducing logistics costs and variability

Process Improvement Essentials: CMMI, Six Sigma, and ISO 9001

Process Improvement Essentials: CMMI, Six Sigma, and ISO 9001
By James Persse



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Today, technology has become too much a part of overall corporate success for its effectiveness to be left to chance. The stakes are too high. Fortunately, the idea of 'quality management' is being reinvigorated. In the last decade process programs have become more and more prevalent. And, out of all the available options, three have moved to the top of the chain. These three are:

  • The 9001:2000 Quality Management Standard from the International Standards Organization;
  • The Capability Maturity Model Integration from the Software Engineering Institute; and
  • Six Sigma, a methodology for improvement shaped by companies such as Motorola, Honeywell, and General Electric.

These recognized and proven quality programs are rising in popularity as more technology managers are looking for ways to help remove degrees of risk and uncertainty from their business equations, and to introduce methods of predictability that better ensure success.

Process Improvement Essentials combines the foundation needed to understand process improvement theory with the best practices to help individuals implement process improvement initiatives in their organization.
The three leading programs: ISO 9001:2000, CMMI, and Six Sigma--amidst the buzz and hype--tend to get lumped together under a common label. This book delivers a combined guide to all three programs, compares their applicability, and then sets the foundation for further exploration. It's a one-stop-shop designed to give you a working orientation to what the field is all about.

Implementing Six Sigma, Second Edition: Smarter Solutions Using Statistical Methods

Implementing Six Sigma, Second Edition: Smarter Solutions Using Statistical Methods
By Forrest W. Breyfogle

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Written to aid organizations in laying the foundation for Six Sigma, this comprehensive and engaging guide provides the tools, strategies, and motivation to get all relevant players involved with improvement from upper management on down. At the heart of the book is a group of statistical tools that address FMEA (Failure Mode and Effect Analysis), QFD (Quality Functional Deployment), and DOE (Design of Experiment).
Rather than offering just a brief overview,
Implementing Six Sigma
devotes individual chapters to all of the tools, so as to provide an in-depth analysis of each. A large selection of diagrams and clarifying exercises demonstrate how to best utilize the tools to successfully minimize defects throughout the production process. To provide a deeper understanding, the book discusses the theories of Edward Deming and the history of the Six Sigma program. Steeped in real world application, it presents numerous examples, as well as copies of actual implementation guides used by Motorola.

Best Practices in Lean Six Sigma Process Improvement

Best Practices in Lean Six Sigma Process Improvement
By Richard J. Schonberger

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Best Practices in Lean Six Sigma Process Improvement reveals how to refocus lean/six sigma processes on what author Richard Schonberger—world-renowned process improvement pioneer—calls "the Golden Goals": better quality, quicker response, greater flexibility, and higher value. This manual shows you how it can be done, employing success stories of over 100 companies including Apple, Illinois Tool Works, Dell, Inc., and Wal-Mart, all of which have established themselves as the new, global "Kings of Lean," surpassing even Toyota in long-term improvement.

What Is Six Sigma?

What Is Six Sigma?
By Pete Pande, Larry Holpp

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A brief introduction to Six Sigma­­ for employees
Six Sigma is today's most talked-about system for improving the quality of organizational processes. Written by bestselling author Peter Pande,What Is Six Sigma? is a concise summary of the core themes and processes of Six Sigma. Unlike almost all other books on Six Sigma, it is written for the employees of organizations rolling out Six Sigma­­not just managers. This helpful overview describes what Six Sigma is, why companies are implementing it, and how employees can make it a success in their own organizations.

Based on the bestselling The Six Sigma Way, this accessable introduction to Six Sigma answers typical employee questions, concerns, and even skepticism about this revolutionary program. Includes:

  • The six themes of Six Sigma
  • A five-step roadmap to Six Sigma implementation
  • The 10 basic tools of Six Sigma, with an entire page devoted to each

Six Sigma Pricing: Improving Pricing Operations to Increase Profits (Six Sigma)

Six Sigma Pricing: Improving Pricing Operations to Increase Profits (Six Sigma)
By ManMohan S. Sodhi, Navdeep S. Sodhi

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Apply Six Sigma to Your #1 Business Challenge: Pricing

“Six Sigma is well known for having helped companies save billions of dollars. This book is the first to show us how to use it on the revenue side of the equation to generate profitable growth.

This step-by-step guide will be an instant classic—a seminal book on a topic critical to profitability.”

—Robert Cross, Chairman and CEO, Revenue Analytics Inc. and author of Revenue Management

“Six Sigma Pricing provides companies with a practical toolkit to improve their price management. The authors show executives how to use Six Sigma tools in their pricing processes and instantly improve profits and their bottom-line.

This is a truly ‘must-have’ resource for managers everywhere.”

—Eric Mitchell, President, Professional Pricing Society

Many companies have developed solid sales strategies– but without equally good pricing operations, those strategies alone will not add a dime to the bottom line.

The goal of pricing operations is to consistently control price deviations in transactions and contracts over time and across customer segments. This goal of ensuring the prices are not too low or too high in different transactions relative to guidelines lends itself perfectly to Six Sigma. Using the authors’ breakthrough Six Sigma-based approach, you can systematically eliminate pricing-related revenue leaks, driving higher profits without alienating customers. You’ll learn how to define pricing “defects,” gather and analyze relevant pricing data, review pricing-agreement processes, identify and control failures, implement improvements, and then ensure continuous, ongoing improvement in price, profits and customer satisfaction.

The book reflects the authors’ pioneering experience implementing Six Sigma pricing. Whether you’re a business leader, strategist, manager, consultant, or Six Sigma specialist, it will help you or your client recover profits that have been slipping through the cracks in pricing operations.

Learn why Six Sigma Pricing makes sense

Why you should target pricing operations, and how to do it

Identify profit leaks from inefficient pricing operations

Why “sloppy pricing” occurs, how to find it, and how to root it out

Illuminate your current pricing processes, so you can improve them

Understand your market-facing and internally focused pricing processes pertaining to product launch and lifecycle price management, price increases due to escalation in costs of raw materials, promotions, and discounting

Set up your pricing operations for continuous improvement in line with your pricing and sales strategy

Use Six Sigma to improve and control processes, ensuring alignment with agreed-upon strategy for pricing and sales

Create an organization that is successful at pricing

Align different functions and levels of the company to achieve targeted profits

The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance

The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance
By Peter S. Pande et al, Robert P. Neuman, Roland R. Cavanagh


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Six Sigma is a system for improving the quality of organizational processes. It was originally developed at Motorola in the 1980's and has become one of the most widely discussed and reported trends in business over the past two years, thanks largely to the phenomenal successes of the Six Sigma program at one of the world's most successful companies, GE. GE CEO Jack Welch, has been preaching about and implementing the Six Sigma philosophy throughout GE, and credits the program with millions of dollars in annual cost savings and product quality improvements.

Six Sigma Memory Jogger II: A Pocket Guide

Six Sigma Memory Jogger II: A Pocket Guide
By Michael Brassard

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The Six Sigma Memory Jogger™ II is the indispensable training and performance support resource for Six Sigma Project team members.

Beginning with an overview and introduction to Six Sigma concepts, primary terminology, and the basics of the DMAIC method, this valuable pocket guide presents forty-eight Six Sigma tools, including the CTQ, (Critical to Quality)Tree, FMEA (Failure Mode and Effects Analysis), Kano Model, MSA Measurement Systems Analysis, process sigma, regression, SIPOC (Suppliers, Inputs, Process, Outputs and Customers), VOC (Voice of the Customer) Data Collection System and the y=f(x) formula.

Excellent tool for six sigma5
Excellent tool for Six Sigma practitioners, I recommend it highly for BB in certification process

Lean Office Demystified

Lean Office Demystified
By Don Tapping, Anne Dunn


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Lean Office Demystified conveys the proven success of the Toyota Production System for administrative processes. The forms, graphs, illustrations, and worksheets are organized in a step-by-step manner in which anyone can apply these principles to the office. Each phase also includes a Readiness Guide that ensures you are ready to proceed to the next level.
This book provides the complete blueprint, from start to finish, for planning and implementing your administrative improvements while maximizing employee performance.
The Lean tools are defined relative to examples from manufacturing front offices, healthcare and its associated clinics and labs, as well as the financial services industry.
This book provides all the necessary tools for you to achieve a Lean Office.

Wow!5
I have never seen the office environment so clearly analyzed from a lean perspective. This book is deceptively simple and easy to understand... and dare I say it, fun to read! I would highly recommend it for those in an office setting who want to start implementing lean tools - without hiring a consultant, reading big heavy books with small print, or flipping through boring PowerPoints. A must-have for the office!

WOW...This book is a must read for Lean Office5
Lean Office Demystified was exactly what our organization needed to finally see how Lean works in administrative settings. The way this book is organized is superb, in that, realizing that an office must first get a handle on what the staff is currently working on and getting control of that before advancing to Part II (Allowing Work Flow to Emerge). The easy-to-understand examples, forms, checklists, procedures, actual photos, etc. make this book world-class. It will take us years to implement what has proven successful by what is conveyed in this book, however, we are in it for the long term and this book will serve as our bible! We will be purchasing Lean Office Demystified for all our adminstrative staff...so we are all on the same page. A strong recommendation!

Lean Six Sigma Demystified

Lean Six Sigma Demystified
By Arthur

This self-teaching guide is the fast and easy way to learn Lean Six Sigma-the revolutionary process and quality improvement methodology.
You'll learn to analyze projects quickly, identify and eliminate waste, cut costs and grow revenue, and increase quality and efficiency. A 180-day trial version of Lean Six Sigma QI Macros for Excel will be available for download from the author's website.

About the Author

Jay Arthur has worked as both a quality and process manager within a Fortune 50 company and on his own as a Lean Six Sigma resultant.
He has written books on Six Sigma, Lean, and software engineering.

Should be in the six sigma collection3
The book contains many useful practical technical steps for six sigma implementation. That being said, it did ignore a bit the managerial side of six sigma.
Conclusion: It is a must have six sigma book, but not the only book.

Business Process Change, Second Edition


Business Process Change, Second Edition: A Guide for Business Managers and BPM and Six Sigma Professionals
By Paul HarmonV

Product Description

Every company wants to improve the way it does business, to produce goods and services more efficiently, and to increase profits. Nonprofit organizations are also concerned with efficiency, productivity, and with achieving the goals they set for themselves. Every manager understands that achieving these goals is part of his or her job.

In this balanced treatment of the field of business process change, Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition are coverage of business process management systems, business rules, enterprise architectures and frameworks (SCOR), and more content on Six Sigma and Lean--in addition to new coverage of performance metrics.

* Extensive revision and update to the successful BPM book, addressing the growing interest in Business Process Management Systems, and the integration of process redesign and Six Sigma concerns.

* The best first book on business process, the most up-to-date book to read to learn how all the different process elements fit together.

* Presents a methodology based on the best practices available that can be tailored for specific needs and that maintains a focus on the human aspects of process redesign.

* Offers all new detailed case studies showing how these methods are implemented.

The Big Book of Six Sigma Training Games: Proven Ways to Teach Basic DMAIC Principles and Quality Improvement Tools

The Big Book of Six Sigma Training Games: Proven Ways to Teach Basic DMAIC Principles and Quality Improvement Tools (Big Book Series)
By Chris Chen, Hadley M. Roth

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An effective and engaging way employees can learn Six Sigma and put its concepts into play

Part of the popular Big Book of Games series, which capitalizes on the proven effective method for workplace training, this first book of training games for Six Sigma ensures that employees will better retain Six Sigma's complex topics.

This invaluable tool offers 50 experiential activities that teach the core improvement approach of Six Sigma, called DMAIC (Define, Measure, Analyze, Improve, Control), as well as many of the popular statistical improvement tools, including Pareto charts and Failure Mode Effects Analysis (FMEA). These games:

  • Teach Six Sigma roles and organization
  • Gear the team up for success
  • Identify problems and generate solutions
  • Teach project management
  • Help teams understand the need for Six Sigma

Statistics for Six Sigma Made Easy

Statistics for Six Sigma Made Easy
By Warren Brussee

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The first plain-English guide to solving real-world problems with Six Sigma

So you're ready to improve your processes and products and satisfy your customers through Six Sigma
--but you're not looking forward to navigating complicated statistics in order to get results. Now, Warren Brussee, a veteran Six Sigma manager who helped his teams generate millions of dollars in savings, explains how to use the powerful statistical tools of Six Sigma in easy-to-understand language.
In this step-by-step guide, you get a thorough overview of the Six Sigma methodology and techniques for successful implementation, as well as a clear explanation of DMAIC--the problem solving method used by Six Sigma Greenbelts for projects and process improvements. You'll see how to plot, interpret, and validate data for a Six Sigma project.
You will use Excel to make Six Sigma problem-solving calculations in a wide range of areas, from sales and marketing to manufacturing, process work, equipment design, and more. Each chapter also features a brief review of what you've learned. Plus, you get:

  • A simplified form of the most common Six Sigma tools
  • All the basic Six Sigma formulas and tables
  • Dozens of Six Sigma statistical problem-solving case studies
  • A matrix for finding the right statistical tool to meet your needs
  • Basic Greenbelt training in one concise reference

Best of all, no background in statistics is required--you can start improving quality and initiating cost-saving improvements right away. With all these benefits and authoritative guidance, Statistics for Six Sigma Made Easy is the only reference you need to facilitate real-world application of Six Sigma tools.

Lean Thinking : Banish Waste and Create Wealth in Your Corporation, Revised and Updated

Lean Thinking : Banish Waste and Create Wealth in Your Corporation, Revised and Updated
By James P. Womack, Daniel T. Jones, James Womack, Daniel Jones


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Expanded, updated, and more relevant than ever, this bestselling business classic by two internationally renowned management analysts describes a business system for the twenty-first century that supersedes the mass production system of Ford, the financial control system of Sloan, and the strategic system of Welch and GE. It is based on the Toyota (lean) model, which combines operational excellence with value-based strategies to produce steady growth through a wide range of economic conditions.

In contrast with the crash-and-burn performance of companies trumpeted by business gurus in the 1990s, the firms profiled in Lean Thinking -- from tiny Lantech to midsized Wiremold to niche producer Porsche to gigantic Pratt & Whitney -- have kept on keeping on, largely unnoticed, along a steady upward path through the market turbulence and crushed dreams of the early twenty-first century. Meanwhile, the leader in lean thinking -- Toyota -- has set its sights on leadership of the global motor vehicle industry in this decade.

Instead of constantly reinventing business models, lean thinkers go back to basics by asking what the customer really perceives as value. (It's often not at all what existing organizations and assets would suggest.) The next step is to line up value-creating activities for a specific product along a value stream while eliminating activities (usually the majority) that don't add value. Then the lean thinker creates a flow condition in which the design and the product advance smoothly and rapidly at the pull of the customer (rather than the push of the producer). Finally, as flow and pull are implemented, the lean thinker speeds up the cycle of improvement in pursuit of perfection. The first part of this book describes each of these concepts and makes them come alive with striking examples.

Lean Thinking clearly demonstrates that these simple ideas can breathe new life into any company in any industry in any country.
But most managers need guidance on how to make the lean leap in their firm.
Part II provides a step-by-step action plan, based on in-depth studies of more than fifty lean companies in a wide range of industries across the world.

Even those readers who believe they have embraced lean thinking will discover in Part III that another dramatic leap is possible by creating an extended lean enterprise for each of their product families that tightly links value-creating activities from raw materials to customer.

In Part IV, an epilogue to the original edition, the story of lean thinking is brought up-to-date with an enhanced action plan based on the experiences of a range of lean firms since the original publication of Lean Thinking.

Lean Thinking does not provide a new management "program" for the one-minute manager. Instead, it offers a new method of thinking, of being, and, above all, of doing for the serious long-term manager -- a method that is changing the world.

The Toyota Way

The Toyota Way
By Jeffrey Liker

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How to speed up business processes, improve quality, and cut costs in any industry

In factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of its competitors.
The Toyota Way
is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability.

Complete with profiles of organizations that have successfully adopted Toyota's principles, this book shows managers in every industry how to improve business processes by:

  • Eliminating wasted time and resources
  • Building quality into workplace systems
  • Finding low-cost but reliable alternatives to expensive new technology
  • Producing in small quantities
  • Turning every employee into a qualitycontrol inspector

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